Terms & Conditions

By purchasing a ticket to ride with MiniBus, you are agreeing to abide by the following terms and conditions:


Upon request, a valid photo ID may be required to board the bus. In order to board the bus, you must provide either (1) a paper copy of your e-mailed confirmation, (2) a copy of your confirmation e-mail on a smartphone or other electronic device, or (3) your confirmation number and a valid photo identification.

Animals are not allowed on our coaches except for trained service animals accompanying special needs travelers. Documentation of the animal’s status as a service animal must be immediately available.

MiniBus is not liable for delays caused by accidents, breakdowns, road conditions, weather and other conditions beyond its control. All arrival times are approximate and will change due to traffic conditions. In the event of an emergency, MiniBus reserves the right to transfer passengers from one vehicle to another.

MiniBus reserves the right to refuse to provide transportation to a person under the influence of liquor or drugs, or whose behavior in any way threatens other passengers or the driver.

MiniBus may deny boarding to a passenger if a reasonable request to search the passenger’s property is denied, or if the driver or dispatcher, in their judgment, deems the passenger to present a risk to the security or health of the driver or other passengers.

Smoking is not permitted on any MiniBus motorcoach. Unaccompanied minor passengers must be 16 years of age or older.

At any time during the duration of your trip, your driver is permitted to make a rest stop at their discretion. When a stop is made the driver will inform all passengers the length of stay. Passengers who choose to exit the bus during the break must return to the bus within the time allotted. MiniBus is not liable for any passengers who are left behind.


Tickets may be purchased online at www.rideminibus.ca.

Upon completion of your online purchase you will receive a confirmation email that will guarantee you a seat on the date and time you have chosen. If you do not receive a reservation/order number, please contact our office to confirm your reservation

All reservations are honored for the date and time chosen only. MiniBus Tickets may only be refunded for rewards points, equal to the purchase price of the ticket less any applicable fees.

MiniBus may reissue reservations for service failures or weather conditions as deemed appropriate by MiniBus.


Fares are charged on a per-seat basis and are disclosed at the time a reservation is made. MiniBus reserves the right to change its fares at any time. The fare for any particular seat is locked only when the reservation has been paid for. Subsequent price changes, including discounts or specials, will not be adjusted after the sale. Fares may be higher during certain holiday periods.

Fares are shown in dollars and cents, and are payable in Canddian currency. MiniBus accepts payments via credit and debit card over the phone or via the Internet, and via credit card or debit card for in-person transactions with our dispatchers for passengers seeking to travel as stand-by passengers.

Fares may be subject to taxes and processing fees, which will be added on to the price of the ticket, if applicable. Fees are non-refundable unless otherwise noted.

The preceding terms and conditions may be modified by MiniBus in its sole discretion at any time and without notice. For the latest terms and conditions and answers to frequently asked questions, please visit www.rideminibus.ca .


Our cancellation policy offers a full refund if the ticket is cancelled 48 hours prior to departure.

Additional Terms & Conditions

Issuer (Hereinafter called the Company) acts only as agent for the hotels, restaurants, airlines, bus companies, railroads, steamship lines, car rental companies, owners or contractors providing accommodations, transportation or other services covered by this coupon. All such services are furnished to the client by contractors that are independent and do not act for or on behalf of the Company are not servants of the Company, and with whom the Company does not have a business relationship as joint ventures or otherwise. This coupon is issued clients subject to any and all tariffs, terms and conditions under which any accommodations, transportation or any other services whatsoever are provided by such hotels, restaurant, airlines, bus companies, railroads steamship lines, car rental companies, owners or contractors. By the acceptance of this coupon client agrees to the foregoing and also agrees that neither the Company, nor its affiliates, subsidiaries or Representatives shall be or become liable or responsible for any loss, injury, accident or damage to person, property or resulting, directly or indirectly, from acts of God, dangers incident to the sea, fire breakdown in machinery or equipment, acts of governments or other authorities, de jure or de facto wars whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, pandemics, quarantines, medical or customs regulations, delays or cancellations of or changes in itinerary or schedules, or from any causes beyond the Company’s control or for any additional expense or liability sustained or incurred by the client as a result of the foregoing causes. Client agrees that the Company cannot be responsible for variations in personal preferences. Client further agrees to the terms and conditions set forth in any and all brochures announcing, describing or advertising any tour or cruise accommodations, transportation or other services, covered by this coupon and to any and all conditions annexed to the Itinerary or any such tour or cruise. The company shall have the right for any reason whatsoever, and in its sole discretion to cancel this coupon and any tickets issued under or pursuant to this coupon in the event of such cancellation the company’s only liability to the client, shall be to refund unused portion thereof. The Client grants to the Company and their designees the irrevocable permission to use their voice or likeness in any media now or hereafter existing in connection with all or any part of the bus transportation or related events, for any purpose whatsoever, including commercial purposes and advertising without remuneration. No employee of the Company nor any of its affiliates, subsidiary companies or Representatives has authority to vary the terms of license conditions.

Passengers are encouraged to follow the latest government guidelines for health and travel, including staying home if you do not feel well or have a fever. Additional COVID-19 policies and procedures can be found at www.canada.ca/covid19. By riding MiniBus you assume liability for risk of exposure to the novel coronavirus, any complications from COVID-19, or any other pathogens and illnesses.

(403) 971-9726